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This job ad has been posted over 40 days ago...
4

applicants

full time Customer Service Coordinator with French

at PromoLingua in Haslemere, Surrey

Customer Services Coordinator with French

Salary: £20K – £22K

Location: Haslemere, Surrey

Language: French

To assist in the client’s continued growth they are looking to recruit a self-motivated, ambitious individual with proven experience in working in a busy customer services environment as a Customer Services Coordinator. This position offers job development.

The successful candidate should have: * Proven experience in responding to customers’ telephone enquiries, maintaining customer relations and processing orders * Day to day account management to ensure customers are happy with the current service provided * Call handling in order to deal with any queries that customers have and providing solutions to any problems encountered * Assist with other departments to ensure first class customer service

Qualities/Experience:

* Excellent communication skills * Bright, positive and enthusiastic personality * Confident telephone manner * Experience in technical sales environment preferred * Excellent organisational and time management skills * Good negotiating technique * Accurate data transfer * Sound knowledge of Word and Excel * Fluency in French and/or German and the ability to speak Spanish and/or Italian would be advantageous

Package/Benefits:

* 5 day week * 8.30am – 5pm (1 hour lunch) * 24 days annual holiday including Christmas closure * Parking * After qualifying period: * Contributory pension scheme * Life insurance * Subsidised sports club membership

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Published at 20-02-2009
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