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This job ad has been posted over 40 days ago...
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full time Team Leader wanted in greater Cork. (DX1015)

at BeesWax Europe in Cork, Ireland

Company: Our client is a global technology company that is known as one of the pioneers in their market. They have grown through sales and acquisition to being the #1 technology supplier in their field. They are now expanding their company by 20% due to increased business opportunities and are hiring additional staff in the European support centre in Cork.

Role: Due to their ongoing success they are expanding their markets and need to hire an English speaking contact centre manager/team leader to join their company and assist in managing and support different teams.

As part of their European contact centre management team you will be responsible for managing 15-20 customer support agents, managing their workload, conducting one to ones and reporting on key performance indicators for the particular team.

Skills: The ideal candidate will have proven team leading experience, he/she will speak fluent English and a second European language will be an advantage. 1-2 years experience of working in an International customer service role with reporting requirements and managing customer service operations is necessary. You are a problem solver and you have excellent communication and technical skills, as MS Windows, MS Word, MS Excel, Microsoft Outlook, Internet, Reservations Systems, Contex software.

Gain: This is an excellent opportunity to join a fast-growing team where you can work as a team leader on the English market. DX1015.

Contact us to find out more:
Ireland: +353 1 2313100
UK: +44 20 7136 3000

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Published at 01-07-2008
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